RETURN POLICY

Thanks for shopping at NordicNordic. If you are not entirely satisfied with your purchase, we're here to help. You have 14 calendar days to return an unopened item from the date it was shipped for a full refund (less shipping charges). We also offer a 14 day money back guarantee on opened items. For these, you will receive store credit for the amount purchased (less any shipping and customs fees). To be eligible for a return, please email us at info@nordicnordic.com with details prior to returning the product.

Refund

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will let you know on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to you.

For unopened products, we'll submit any refund to your bank immediately. You will receive the funds from a refund in your account approximately 5–10 business days after the date on which the refund was initiated. 

Note that refunds may appear in the form of a reversal. In the case of a reversal, the original payment will drop off of your bank statement, and a separate credit is not issued.

For opened items, we will provide you a code for our store to use within 30 days of the return. 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable. In the event we receive a product with no shipping paid, the cost of return shipping will be deducted from your refund. Contact us at info@nordicnordic.com if you have any questions on how to return your item. 

Items Not Eligible for return

Products returned after 14 calendar days of receiving it may not be returned. 

Terms & Conditions in short

  • By ordering any of our products, you agree to be bound by these terms & conditions.
  • By placing an order at NordicNordic, you warrant that you are at least 18 years old or have parents' permission to buy from us.
  • All personal information you provide us with or that we obtain will be handled by NordicNordic as responsible for the personal information.
  • Events outside NordicNordic's control shall be considered force majeure.
  • Shipping costs and payment fees are recognized before confirming the purchase.
  • Card information is transmitted over secure SSL encryption and is not stored unless you create a secure customer account on our website.
  • Please note that local and state charges and taxes may occur.
  • NordicNordic reserves the right to amend any information without prior notice.